Senior Product Designer with 7+ years experience as a 'full stack' designer. Currently responsible for the consumer experience at Deliveroo, previously responsible for the driver experience at Hailo. I’m also the Co-Founder and designer at Cinemap.
I have a customer centred approach to design and my passion is to solve problems through design, research and ship products and experiences that people love and is viable. I'm fascinated by the intersection of design, software and business.
about 4 years
Senior Product Designer
Early product designer at Deliveroo. I am responsible for the consumer experience on all platforms. Shipped a new food discovery experience. Solved customer problems and delivered immediate business impact whilst strategically setting the product up for a longer term initiatives.
Also led design on the customer support team. Shipped bespoke tools for customer support, increased efficiency whilst providing great customer support.
about 1 year
I was responsible for the driver experience and pre-booking experience. Increased the highest priority business metric through designing a behaviour changing feature for drivers that led to vastly increased pickup reliability for passengers. Also increased company revenue through the release of a new product feature: pre-booking. Hailo raised $100 million. Acquired by Mercedes-Benz owner Daimler.
It rebranded to Free Now part of a new $1bn venture between Daimler and BMW, "Your Now"
about 2 years
Monitise Create was a digital services agency. Designed and shipped delightful mobile products and experiences for Hub Hotel, FIFA, Formula E, Samsung, Eurasian Bank and more.
It started out as Grapple Mobile. In 2013 it was acquired by Monitise and was rebranded as Monitise Create. It has recently rebranded for a second time to Big Radical.